Embroidery Digitizing FAQs

Answers from professional USA digitizers to help you order with confidence.

Common Questions

What file formats do you provide?

We deliver OFM, EMB, DST, PES, and EXP formats. Our digitizing software supports nearly every embroidery machine brand, including Melco, Tajima, Barudan, and Brother.

How fast can I get my digitized design?

Standard turnaround is within 12 hours, and we also offer same-day rush delivery for urgent orders. Your production schedule is our priority.

Do you test designs before delivery?

Yes — every file is verified visually and logically to ensure clean trims, accurate registration, and smooth sewing across machines.

Can I request revisions?

Absolutely. Minor edits like density, pull compensation, or color sequence are free of charge. We focus on a perfect stitch-out the first time.

Do you offer bulk or reseller pricing?

Yes. Embroidery shops, contract decorators, and agencies enjoy discounted pricing for regular or high-volume digitizing orders.

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