Embroidery Digitizing Questions and Answers

Yes. Melco OFM is one of our primary editable embroidery formats. We can also provide common machine formats such as DST, PES, and EXP when requested.

Yes. Wilcom EMB is available when requested for projects that need an editable Wilcom format.

Native OFM and EMB files can preserve editable design objects for compatible Melco DesignShop and Wilcom workflows. DST contains machine stitch instructions rather than the original editable design objects. Simply saving a DST file under another format does not recreate those objects.

Yes. Tell us the machine formats and any native editable formats you need when ordering or requesting a quote. Some additional formats may require a separate quote.

We provide common machine formats used by Melco, Tajima, Barudan, Brother, Ricoma, ZSK, and other embroidery systems. The correct format depends on your machine and software workflow.

No. Vector artwork still needs embroidery digitizing because an embroidery machine requires stitch data, sequencing, density, underlay, and other production instructions.

Current options include Rush at about 5 business hours, Basic at about 12 business hours, and Budget at about 12 to 72 business hours depending on the selected service and project.

Create an account, start an order or quote, and upload your artwork. Include the finished size, garment or cap type, placement, requested file formats, and any production notes.

Yes. Edit requests can be submitted from the order so the requested change stays connected to the correct project.

Completed files are delivered through your Naan Designs customer account. Open the completed order to access its available production files after any required payment is completed.

Yes. Use the quote option when you want pricing or scope reviewed before the project becomes an order.

Standard pricing uses clear service tiers rather than a simple per stitch formula. Artwork that falls outside the standard scope may require a custom quote.

The Pricing page lists current rates for common applications such as left chest, caps, 3D puff, and jacket backs across Rush, Basic, and Budget turnaround options.

Yes. Unusually complex artwork, specialty production requirements, or projects outside the standard scope can require a custom quote.

Payment is handled through the customer account when the order reaches the payment stage. Files unlock after successful payment according to the order workflow.

Digitizing decisions include stitch type, underlay, density, pull compensation, sequencing, stitch direction, and travel path based on the artwork and intended application.

Yes. Cap construction, curvature, center seams, and sewing direction can require different sequencing and stitch decisions than flat garments.

Yes. 3D puff requires artwork and stitch construction that can support foam, edge coverage, tackdown, and the intended cap or garment application.

Small lettering is limited by thread thickness, needle size, fabric, stitch width, density, and how much detail can physically fit into the requested size.

Yes. Pique, performance wear, fleece, towels, jackets, caps, and other materials behave differently and may require different underlay, density, backing, topping, or stitch construction.

A file can often be adjusted or redigitized when the original stitch construction, density, sequencing, or other production settings are causing problems.

Sign in to your Naan Designs account and open the completed order to access the available production files.

Yes. Your account provides convenient access, but production shops should also maintain their own organized backups of important customer files.

Yes. The Free Samples page includes OFM samples that can be used to evaluate stitch quality and production behavior.

No. The free samples are provided for testing and evaluation, not for resale or redistribution.

Use the Contact page for service questions, order help, file format questions, or other support. We typically respond within one business day.